Easy and Uncomplicated Check In / Check Out Procedures
Although we always like to meet our guests personally we know that sometimes it’s not possible. In these cases, we provide all instructions so that the check in and check can be made by the Guest itself. Inside each apartment the guest will find always a map and a book made by us with all the instructions of the equipment’s of the apartment, Lisbon and restaurants tips and, of course, Wi-Fi code. Being available 24 hours by phone, mail, WhatsApp.
We give special attention to the Guests that arrive with children, giving priority in check in, cleaning and in all services. All our apartments where we can receive babies, we have baby beds, baby chairs and bath tubs available. We also have a list of specific services for children that you can request: stroller rent / baby kanguru rent etc.
Although the formal check in starts at 15H, we always receive our guests starting at 10H/11H to receive their luggage. We also facilitate the luggage storage at the Check Out so that Guests can enjoy a bit more our city.
We organize airport pick up and drop off and also a Tours that includes the most important places in Portugal.
Our prices includes one cleaning for stays above 6 nights and towels changing 4 in 4 days. You can also ask for a customize cleaning service for an extra fee.
Other Personalize Request
Shopping list for those who arrive late, car rental, restaurant booking, taxi request, printing boarding tickets
Additional Services we offer
All apartments have a book, made by our team, with lots of information about the apartment, services available in the surroundings, Lisbon tips and restaurant list. Also available: maps and Magazine Follow Me with what is happening in the city during each month.
Cleaning: service cleaning is available during your stay.
Transfer / Tours: airport pick up, Lisbon and surrounding tours are available.
Shopping List: supermarket shopping and deliver are available.
All these services are provided for an extra cost.